NO SHOW POLICY:
REPLACEMENT CARD/MISPRINTED CARD:
CREDIT CARD CHARGE BACK/DISPUTE:
If you are not pleased with your order, you may return it to us for a refund, exchange, or replacement when you notify us within 7 days of delivery. The refund amount does not include shipping and handling charges. For a refund of purchase price, items must be unopened, in new condition, and returned in original shipping containers. In order to return your product, please contact us via email at: firstname.lastname@example.org
All products that are accepted for return are subject to a restocking fee of 15% per item. We will refund standard shipping charges if there is a defect in the merchandise. Returns must be complete with parts, accessories, manuals, etc. Products with defects caused by misuse, accidents, negligence, or not reading and adhering to operating instructions are not covered under this policy. We guarantee any products purchased from Quality Resuscitation Supply for up to 30 days from the date the order was shipped from us. We cannot accept returns on products that are opened or used. Returns are not accepted after 30 days.
At Quality Resuscitation, your privacy is very important to us. Any information you provide us when you make purchases and requests (including your name, address, phone number, mailing address, credit card or other bank information) is kept strictly confidential and is never sold to outside vendors. We use this information only to provide you the services needed to transact your purchases. (i.e. FedEx, UPS, credit companies have access to your information in order to complete your transaction.)
We guarantee any products purchased from Quality Resuscitation for up to 30 days from the date the order was shipped from us. We cannot accept returns on products that are opened or used. Returns are not accepted after 30 days. The products must be in the same condition as when we shipped it. If the product is defective, please contact us to get a return authorization number; we will refund the price of the product and standard shipping costs. Any order that is returned for a refund will be charged a 15% restocking fee.
ON SITE TRAINING
Quality Resuscitation will gladly come to your location to perform an On-Site Training. We ask that you have a minimum of five people. Once you have scheduled an On-Site Training date, we request a non-refundable deposit of 50% of the cost of the training. You can reschedule within 48 hours of the On-Site Training. Please be advised that you can only reschedule your training one time. If the On-Site Training is cancelled, you will not receive the deposit back. Also be aware that group discounts are given based on the number of students originally accounted for by the client. If fewer students than expected are present for the class, Quality Resuscitation will not issue a refund for those missing students due to the nature of the discount, we can instead issue a credit for training of those students.
PRODUCT LIABILITY DISCLAIMER
Quality Resuscitation guarantees its products against defects for up to 7 days from the date of receipt.Quality Resuscitation disclaims all warranties, express or implied or any kind with respect to the products sold on this website. You agree that Quality Resuscitation, its officers, employees, and representatives will not be held liable for damages arising from the use of these products. You agree the maximum liability to Quality Resuscitation shall be the price of the products ordered.
The information provided on Quality Resuscitation website is presented 'as is' and we are not held responsible for any mistakes or misprints. This includes any incorrect pricing or product descriptions. Quality Resuscitation expressly disclaims all warranties, express or implied, or any kind with respect to the website and its use. You agree that Quality Resuscitation, its officers, employees, and representatives will not be held liable for damages arising from the use of this content and its information.